Tunelf cares much about your privacy and promises to protect the personal information we collect. We will never distribute or share any of your private data to others beyond what is strictly necessary to fulfill our obligations to you. This Privacy Policy is created here to help you understand what information we collect, why we collect it, how we deal with it, etc.

What Information We Collect and Why We Collect It

Generally speaking, Tunelf will never gather your personal data when you visit our website. But when you place an order on the website, you’re required to enter some personal information such as your full name, email address, mailing address, phone number, credit card number, expiration date, and more in order to complete the transaction successfully.

In some cases, you may be asked to use your email address to get in touch with our customer service team, so that we can solve any issues regarding your order, download and installation, registration, and problems that you encountered while using Tunelf software, etc.

How We Use It

We may use your personal information to verify your identification, so as to finish an order. In other cases, we will use it to respond to your inquiries and provide technical support for you, or keep you updated on our latest products, software updates, sales promotions, and more. You can easily cancel the newsletter at any time you want.

We may share your personal info with trusted third parties who adhere to our commitment to protecting your privacy. In order to comply with applicable laws or respond to valid legal procedures, we may also disclose your information to law enforcement or other government agencies.

How We Protect Your Personal Info

We’re ready to protect your private information stated above. We use a secure third-party digital commerce platform – FastSpring, which encrypts all your personal information before sending it to us. Access to your personal data is limited to people who need it to do their job. Besides, our website server is always safeguarded to prevent any possible information from being disclosed.

About Cookies

To provide better service and experience, we use “cookies” on our website. A cookie is a small file text that contains a string of letters and numbers, to let your browser know that you’ve returned to this site. It works like your ID card and may remember your registered login, preferences, or other customization functions. Cookies do not contain any info that can identify you and they won’t harm your device, either. They cannot be executed as code or deliver viruses.

Most web browsers require visitors to accept cookies by default, but if you want to prevent cookies, you can follow the instructions below to disable or delete the cookies on your browser. But after that, you may not have full access to some of our web pages.

For Chrome users: How to clear, enable, and manage cookies in Google Chrome

For Firefox users: How to enable and disable cookies on Firefox

For Safari users: How to manage cookies on Safari

For Edge users: How to clear and block cookies on Microsoft Edge

For IE users: How to delete and manage cookies on Internet Explorer

For Opera users: How to manage cookies on Opera

Update to This Policy

Tunelf reserves the right to update this privacy policy at any time. Any modification we make in the future will be published on this page and become valid immediately. We may notify you via different channels such as our Facebook or Twitter accounts. You can also review it here every time you visit our website, to make sure you have understood the latest policy on privacy.

For any questions about the Privacy Policy, please feel free to contact us by sending mail to [email protected].