Amazon Music is a household name in music streaming, with a vast music library and exclusive content. Like other music streaming platforms, Amazon Music is a subscription-based service. It mainly has three different plans: Amazon Music Free, Amazon Music Prime, and Amazon Music Unlimited. You can acquire outstanding music experience with it. However, sometimes you may wonder why am I being charged for Amazon Music when I actually didn’t order. Or, you may find your subscription cost increased. If you are facing such a situation, don’t panic. This post will help you figure out the potential causes and offer feasible solutions for you. Take a few minutes to read this post quickly so that you can know about almost everything you want to know.
Part 1. Why Am I Getting Charged for Amazon Music?
Amazon Music ensures your basic accessibility to thousands of tracks and playlists with your free account. But if you are looking for a better music experience without ads, you can subscribe to Amazon Prime. So, you will not only get benefits as a Prime member but you can also able to stream 100 million songs ad-free and download all-access playlists for offline listening. For music enjoyment without any restriction, you will need an Amazon Music Unlimited subscription. When you find that you get charged for Amazon Music and feel confused about it, you can check this part to figure it out. Some potential reasons are listed below.
1.1 Why Did I Get Charged for Amazon Music When I Didn’t Order?
It is really annoying to be charged by Amazon Music gratuitously. Especially when you didn’t order and use Amazon Music at all. Some possible reasons are listed below, and you can check whether it is in accordance with your situation.
• Start a free trial and forget to cancel
This is the most possible reason for your unexpected Amazon Music fee. To attract as many users as possible, Amazon Music free trial is provided for new users in a limited time. You can acquire Amazon Music Unlimited for 1, 3, or even 4 months. However, once the free trial ends, Amazon Music will automatically subscribe to the Unlimited plan for you. Thus, if you forget to cancel the plan before its ends day, you will get charged.
• Accidentally subscribed to Amazon Music Unlimited
We all know that Amazon Music Prime and Unlimited accounts have the ability to access more features and get the complete service compared with Amazon Music Free. While you using Amazon Music, you may inadvertently subscribe to Amazon Music Prime or Unlimited to get some functionalities you want. And you are not paying attention to the offer carefully. To figure out your account status, you can go to settings on Amazon Music. If you don’t want to keep the subscription, you can check part 2 below to cancel it.
• Purchase a device bundled with AMU and don’t cancel it
Amazon Music has official integration with many brands and devices. And they may release some special offers to attract users. For example, you purchased a device that collaborates with Amazon Music. It will give Amazon Music Unlimited free trial as a present for you for a period of time. But if you do not notice it, it will start charging after the trial ends.
1.2 Why Did My Amazon Music Cost Increase?
If you are already an Amazon Prime member, you don’t need to pay an extra fee to acquire Amazon Music Prime. But when you accidentally upgrade your plan to Amazon Music Unlimited, your bill may increase.
• Accidentally signed up for Amazon Music Unlimited on additional devices
According to Amazon Music officials, Prime account users can only stream music on one device at a time. Thus, when you try to use Amazon Music on your other devices, it is possible that you sign up for a new account with Amazon Music Unlimited unexpectedly.
• Accidentally upgrade your plan via Echo
This thing may happen when you have an Echo device and use voice commands to control your Amazon Music streaming. You asked Echo to play a song that requires Amazon Music Unlimited and said yes to Alexa’s upgrade offer. To avoid this, you’d better set a voice code for your purchase with Alexa. Here is how to.
Step 1. Open the Alexa app on your device. Tap More > Settings.
Step 2. Select Account Settings > Voice Purchasing > Manage.
Step 3. Turn the Voice code button on and set your voice code to 4 digits.
• Charges from Amazon Music family plan
If you subscribed to Amazon Music Unlimited Family Plan, you can enjoy up to six individual streams at the same time with your families. And the bill of the family plan is directly sent to the main account instead of split to every account. Thus, if other accounts cost some extra fee, it will be reflected in the main account. You can ask whether your family members pay for some additional services.
• Have multiple accounts
Another reason why your Amazon Music fee increased is that you have multiple Amazon accounts and they all have subscriptions. You should check your email box to see whether you subscribed to Amazon Music repeatedly with different accounts.
• Billing error from Amazon Music
If you check all the potential reasons above, and none of them match your situation. You are just being charged by Amazon Music for no reason. Then maybe they make a mistake about your bill. You should contact its customer servers and ask for a refund.
Part 2. How to Change or Cancel Your Amazon Music Subscription
No matter whether you accidentally subscribe to the plan you don’t want or you forget to cancel the free trial, the solution is pretty simple. That is to manage or cancel your subscription. We prepared precise steps in case you have no idea about how to do so.
• For users signed up through a third party
If you get your subscription from a third party, like Apple, Google, or the provider of your mobile service, you need to contact them to change or cancel your plan. You can also go to its website, such as support.apple.com to find solutions.
• For users signed up through Amazon
If you signed up through Amazon, you can manage your plan in the Amazon Music app or website on your device at any time.
Step 1. Run the Amazon Music app on your device. Go to the Settings section. Or you can directly head to its official website on a browser.
Step 2. Click Manage Music Subscription. Then you can see the details about your account subscription.
Step 3. Choose Cancel subscription option. Or you can select a different plan if you want.
Step 4. When you have an Echo device, this operation can be done via voice command. Just say “Alexa, downgrade Amazon Music”.
Part 3. Extra Tip: How to Download Amazon Music and Avoid Charge
Follow the steps above, you can manage your Amazon Music plan easily and avoid unexpected fees. But if you want to stay away from this issue once and for all, there is another more effective method. You can download the Amazon Music songs on your local device and listen to them offline. Thus, you don’t have to keep paying for the subscription and you will never get charged by Amazon Music for no reason. All you need is the right tool. We would like to recommend Tunelf Amatune Music Converter to you.
We all know that almost all music streaming music platforms will add DRM protection to the music, and Amazon Music is no exception. As a result, whatever you download from Amazon Music can be only played in its app. You can’t import and transfer it to other players and devices.
But things will become much different with the help of the Tunelf Amatune Music Converter. Thanks to its advanced technology, you can use it to shed the DRM protection limits of Amazon Music and download the songs you like as local files. Then, you can store them on your personal computer or import them to other devices for listening offline. More so, it supports you to convert the downloaded music files to MP3, AAC, M4A, M4B, FLAC, and WAV. It even can keep the lossless sound quality to ensure your music experience.
Key Features of Tunelf Amazon Music Converter
- Download songs from Amazon Music Prime, Music Unlimited, and HD Music
- Convert Amazon Music songs to MP3, AAC, FLAC, WAV, M4A, and M4B
- Handle the audio conversion of Amazon Music at a faster speed of 5×
- Ensure the output audio quality while retaining ID3 tags and metadata
Step 1 Load your Amazon Music songs to Tunelf software
According to your computer model, you should install the right version of Tunelf Amatune Music Converter on your desktop. When you launch it, the Amazon Music app will be opened automatically. You can head to your music library and choose the songs you like. To add it to the Tunelf software, you can drag and drop it to the main window of Tunelf software. Or, you can copy and paste the music link into the search bar, and then click the add icon next to it.
Step 2 Personalize output format of Amazon Music
Click the menu icon at the top right corner. Then, choose Preferences > Convert. In the new pop-up window, you can set the output format depending on your demands. To get personalized music, you can also adjust other parameters like channel, bit rate, and sample rate. Once changed, you should click the OK button.
Step 3 Start to download Amazon Music on your local device
Now you are fully prepared. Hit on the Convert button and you can start the downloading and conversion process. Just wait for a while and you can get the DRM-free music files. If you want to know their location on your computer, you can click the Converted icon.
Part 4. Final Words
With the content on this page, you now should know about the possible reasons for Amazon Music payment. The question of why am I being charged for Amazon Music will not bother you anymore. To prevent such problems from happening again, you can manage or cancel your Amazon Music subscription on its app or official website. More effectively, you can use the Tunelf Amatune Music Converter to download Amazon Music songs locally. Then you can enjoy them offline without a subscription.
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